All Systems Operational

Uptime over the past 90 days. View historical uptime.
Beam Operational
90 days ago
100.0 % uptime
Today
Control Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Media Players Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Third Party Incident: Youtube Error 153
Resolved - This incident has been resolved.
Dec 3, 10:19 CST
Investigating - Third Party Incident:
We have found that Youtube has introduced a change or a bug related to playing their videos.

Temporary Workaround:
We’ve identified a temporary workaround that has successfully fixed this issue for many users, which suggests the problem is related to the application’s cached data.

Please try this workaround: https://portal.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/document/v1/view/4471e89e-9a35-4d6e-939c-8c9740c12f3e

This action effectively performs the “delete webview cache” command and does not delete your login credentials or important app data.
Next Steps

While this workaround should resolve the issue for now, we know it’s not a permanent solution. Our engineering team is working on a long-term fix which will be included in an upcoming app release.

We will keep you informed of any major updates.
Oct 28, 14:07 CDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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