Third Party Incident: Youtube Error 153

Incident Report for Skykit

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 10:19 CST

Investigating

Third Party Incident:
We have found that Youtube has introduced a change or a bug related to playing their videos.

Temporary Workaround:
We’ve identified a temporary workaround that has successfully fixed this issue for many users, which suggests the problem is related to the application’s cached data.

Please try this workaround: https://portal.document360.io/86c4dfb2-4202-4f4a-97e1-d24441ae8c90/document/v1/view/4471e89e-9a35-4d6e-939c-8c9740c12f3e

This action effectively performs the “delete webview cache” command and does not delete your login credentials or important app data.
Next Steps

While this workaround should resolve the issue for now, we know it’s not a permanent solution. Our engineering team is working on a long-term fix which will be included in an upcoming app release.

We will keep you informed of any major updates.
Posted Oct 28, 2025 - 14:07 CDT
This incident affected: Beam.